New hires conversation-ready in days, not months

Practise without real customers: daily role plays with an AI customer built from your own materials, with instant feedback instead of weeks of shadowing.

Start a free role play

Free, no credit card. First role play in about 1 minute.

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“SalesPack significantly shortens the onboarding time of new sales employees.”
Jürgen Hahm, Managing Director vesecon GmbH · OMR Reviews
Live training in SalesPack: role play with an AI customer, with the coach showing ratings and suggestions beside it.
Benefits of SalesPack

Conversation confidence from day one

New hires in customer-facing roles need practice, not more slides. With SalesPack they train real conversations from your daily work, and team leads save supervision time.

Conversation-ready sooner

New hires practise real customer situations in a protected setting before they are on a live call. Team leads no longer have to sit next to them for weeks.

Conversation review in SalesPack with overall rating and analysis of the conversation after a role play.

Role plays from your own materials

Product documents, guides and worksheets become conversation scenarios that fit your business. No generic standard cases.

Scenario detail view in SalesPack with customer profile, difficulty and conversation situation.

Progress visible per employee

You see who is confident in which situations and let new hires talk to real customers only when they are ready. Weekly focus areas guide each person through onboarding.

Feedback on a conversation in SalesPack with strengths and areas to develop.

Better conversations across the team

The same practice and the same feedback for everyone: objections, questions and difficult moments become routine.

Choose a scenario Run the role play Read the feedback Next exercise
Scenario overview in SalesPack with the team’s training scenarios.
Onboarding

Onboarding without waiting for free colleagues

Traditional onboarding depends on the time of experienced employees. SalesPack gives new colleagues practice on demand, with feedback after every conversation.

Traditional onboarding

Shadowing, slides and manuals

With SalesPack

Role plays with instant feedback

Onboarding

Shadowing and hoping

Learning on real customers, colleagues as permanent mentors

Practice before the real thing

Role plays any time, feedback right away

Preparation

General training

Slides and manual

Conversation training from your materials

Scenarios that fit your business

Progress

Gut feeling

Nobody knows exactly who is ready

Progress per employee

You see who is confident

Results

Uneven conversation quality

Depends on the mentor and the day

Consistently good conversations in the team

The same practice and feedback for everyone

Features

What new hires practise in SalesPack

Realistic conversations, feedback after every run and a clear overview of each person’s progress.

Scenario management in SalesPack: training scenarios with conversation partner and difficulty.
Feature 01

Realistic customer conversations with AI

The AI plays the customer or caller. Scenarios and characters fit your daily work in sales and service.

A realistic conversation partner in real time

Practise by voice with an AI customer.

Scenarios that fit your business

Company A, department B, product X, etc.

Create a personalised customer character

Purchasing manager, 43 (m), analytical, risk-averse, etc.

Feature 02

Feedback and progress per employee

After every conversation employees receive a summary of strengths and areas to develop. Team leads keep the overview.

Feedback after every conversation

Summary, strengths and areas to develop.

Overview for team leads

See who is confident and where more practice is needed.

Weekly focus areas

Guide each person through onboarding.

Conversation list in SalesPack with all training conversations, duration and rating.
Selecting a training scenario in SalesPack before the role play.
Feature 03

Practise objections and difficult situations

Typical objections and complaints are documented and trained until they become routine.

Recognise typical objections

The AI captures customer questions and objections.

Practise typical objections until they stick

Objection handling is documented and deliberately repeated.

Repeat difficult situations

Every conversation can be practised as often as you like.

The process

How it works

In three steps from your materials to the first role play.

Start a free role play

Free, no credit card. First role play in about 1 minute.

1. Upload your materials

You upload product documents, guides or worksheets. They become conversation scenarios for your roles.

2. Role play

New hires practise by voice with a realistic AI customer and receive feedback after every conversation.

3. See progress

You see per employee what works and where more practice is needed. Weekly focus areas guide onboarding.

Who it is for

For customer-facing teams that regularly onboard new employees

Turnover and regular onboarding

Every new person should speak with confidence quickly, without experienced colleagues sitting next to them for weeks.

Service and inbound (call centre, customer service)

Practise call situations, complaints and follow-up questions realistically before the first real call.

Sales

Train customer conversations, objections and closing, including for career changers.

Advisory and dealer networks

Consistently conversation-ready, even across distributed locations.

Request pricing

Get a personalised quote for SalesPack.

SalesPack

Pricing

Get a personalised quote based on the number of new employees you onboard.

Testimonials

What a customer says

From a verified review on OMR Reviews.

“SalesPack significantly shortens the onboarding time of new sales employees. […] The realism of the conversation simulations is particularly impressive.”

vesecon GmbH logo Jürgen Hahm Managing Director, vesecon GmbH OMR Reviews, verified user

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